Taihai, March 22, according to the Xiamen Daily News, the appointment of the DDT car "Shuangsuo", passenger Gan willingly drove to the airport, parked the car at the airport, spent 1330 yuan parking fee, and drops Customer service can only compensate for 500 yuan. Ms. Gan believes that the driver of the car has defaulted on the contract. The “processing attitude” of Dickey makes it difficult to accept and complains to relevant departments (for details, see the newspaper, A09, March 3, 2018). Recently, Ms. Gan called the hotline 968820 again, saying that Didi was willing to compensate for the full amount of parking fees.
According to reports, shortly after this incident, Ms. Gan dialed the traffic service supervision phone to reflect the situation, because the details of the order can no longer be seen, more specific circumstances are difficult to provide, but the relevant departments are still active Accepted her complaint. A few days later, DDT Customer Service agreed with Ms. Gan's request to compensate the full parking fee of 1,330 yuan. For this result, Ms. Gan expressed her acceptance. Yesterday, DDT related staff said that after the incident, the company launched an investigation at the first time and confirmed that the relevant drivers had swiftly punished the drivers immediately after they had investigated the facts. “Through multiple parties and communication with Ms. Gan, she finally decided to give the passenger full amount. Compensation for parking fees," the staff said.