Dribbling announces corrective measures: passengers are safe but drivers are complaining

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Dribbling announces corrective measures: passengers are safe but drivers are complaining

A week has passed since the Drip Drop event. Didi announced last Friday that it will stop its rampage business and open a platform-wide rectification. How is the "self-examination" now? Today, Drip Trip has issued a phase of rectification measures, and proposed measures such as personal information only visible to oneself, face recognition every time someone picks up, all labels and commenting functions offline, tentative late-night orders, and so on.

Dribbling announces corrective measures: passengers are safe but drivers are complaining

First of all, in the business of bypassing, netizens have discovered many problems since the event was fermented. For example, there is a function in the rider, the driver can comment on the passengers, passengers will not see these comments, but the drivers of other orders will see, so in the evaluation of female users, there have been many unsightly words , and this will obviously guide the driver to pick up more of these female users' orders.

Dribbling announces corrective measures: passengers are safe but drivers are complaining

For this vulnerability, Dive said that all personalized labeling and commenting features will be offline, and Both the personal information and the avatar of both parties are only visible to the individual and the other party sees the virtual avatar. Some netizens said that this practice was overkill because the labeling function actually provided a certain convenience for drivers and passengers. Drivers who saw bad passengers could not take orders, and passengers could cancel orders if they saw poor evaluation. , it is difficult to have such a reference later.

At the time, the murder driver was actually using his father's account to receive a single slip. For this loophole, Didi said that every rider in the future will have to carry out face recognition to avoid unauthorized exchange of accounts. . However, many hurried drivers expressed dissatisfaction with this, and believe that Didi should also have certain protection measures for the driver’s rights and safety. After all, a free-wheeling driver is not a full-time driver, but there are also many female owners, and safety and convenience also need to be guaranteed.

Finally, for a night ride, the drop will suspend orders from 22 to 6 o'clock. If orders are received before 22 o'clock but the service time exceeds 22 o'clock, they will be sent to both parties before the start. Safety reminder.

The above is the corrective measures for the ridership business.Their accusations mainly focused on the incomplete qualification of drivers. Therefore, Didi said it will rectify the inconsistent behavior of people and vehicles. Express trains, special cars and luxury cars must carry out face recognition before each trip and launch a prize reporting mechanism.

At the same time, in order to make the ride safer, Didi will put the emergency attack assistance on a prominent position. The user can independently select one-touch dial 110, 120, 122 and 24-hour security customer service. Previously, after the emergency function was pressed, the live recording would be uploaded and the emergency contact would be automatically contacted. Then the customer service would also call back the user's phone to confirm the security. In addition, Didi will also assume legal responsibility for all accidents, cases, and disputes occurring on the platform.

Dribbling announces corrective measures: passengers are safe but drivers are complaining

Drips also throw two questions at the user:





1. Do you agree to record each trip in your car? This really improves your security and helps you with your evidence collection, but not everyone is willing to sacrifice your privacy.

2. Didi is conducting a full investigation of the registered driver, but whether the release of prisoners (such as copyright infringement) that do not involve personal property and public safety crimes should be given to them as express drivers and riders. Opportunity?

It can be seen that many improvements have been put forward this week. Some are useful, but some seem to be overkill, and there are recording and other controversial programs. So are you satisfied with the drip correction?

Dribbling announces corrective measures: passengers are safe but drivers are complaining